An SMB AI policy that actually changes day-to-day behaviour fits on one page and contains exactly eight clauses — sanctioned tools, prohibited data, human-review gate, client disclosure rule, prohibited uses, incident-report path, review cadence, and signature line — each closing a failure mode currently surfacing in regulatory guidance, court records, and breach disclosures through 2025-2026.
Status set to Partial at publication because the IAPP-cited 'order of magnitude lower remediation cost' figure in clause 6's commentary is annotated as our-estimate; the IAPP 2024 AI Governance Profession Report characterises the remediation-cost gap as material but does not publish a precise multiple. All other clauses are anchored on cited primary sources (ABA Formal Opinion 512, IRS Circular 230, FINRA AI key topics, HHS/OCR HIPAA AI bulletin, FTC AI guidance, SEC AI-washing enforcement, EEOC AI-in-employment, NIST AI RMF, EU AI Act Article 4). REVIEW: Peter to confirm whether the IAPP-derived multiple is sourceable to a more precise published figure or whether the commentary should be tightened to remove the multiplier framing entirely.
Correction log
- 29 Apr 2026Initial publication 29 Apr 2026. Status set to Partial at publication because clause 6 commentary references an order-of-magnitude remediation-cost gap derived from the IAPP 2024 AI Governance Profession Report; the report characterises the gap as material but does not publish a precise multiple, so the wording is annotated source: our-estimate. REVIEW: Peter to source a precise figure or amend the commentary.
/holding/OPS-036/Embed this claimiframe + oEmbed
The card auto-updates when the claim's status, last-reviewed date, or correction log changes. Embedders never need to refresh — the card is rendered live from the canonical record.
About this register
The Operators register tracks claims published from practitioner-advisory pieces addressed to solo founders, micro-SMB, and small businesses up to around fifty people. Claims are reviewed on a 30–45 day cadence — tooling and SMB-relevant pricing shift faster than enterprise procurement signals.
Recent corrections in Operators
- OPS-035 · Holding · 29 Apr 2026
Initial publication 29 Apr 2026. Status set to Partial at publication because category 5 lacks the same regulatory/cited-consequence anchor as categories 1-4. REVIEW: Peter to confirm category 5 evidence base and either upgrade to Holding (with strengthened citation) or amend the claim to four categories.
- OPS-034 · Holding · 29 Apr 2026
Initial publication 29 Apr 2026 with status=partial. Cost-side claims (vendor pricing) verifiable against the four cited pricing pages on the publication date. Time-recovery claim (90+ min compressed to ~20 min) drawn from published productivity-blogger benchmarks rather than Peter-run measurement; first-cohort replication on the publication's tracked operator cohort due by 13 Jun 2026. REVIEW: Peter.
- OPS-033 · Holding · 29 Apr 2026
Initial publication 29 Apr 2026. Break-even thresholds (70/50) and never-deflect list are editorial synthesis from cited platform docs and CS-automation research, not a primary-data study. REVIEW: Peter to validate against any first-party SMB deployment data he has access to before status promotion to Holding.
Reviews coming up in Operators
- OPS-005 · Holding · next +12d (26 May 2026)
At sub-1M tokens per month (typical SMB agent volume) in 2026, the absolute dollar gap between Claude Haiku 4.5, GPT-4o…
- OPS-003 · Holding · next +12d (26 May 2026)
For a solo founder choosing exactly one consumer AI subscription at around $20/month in 2026, the choice between Claude…
- OPS-002 · Holding · next +12d (26 May 2026)
For a 5-person consultancy already on either Notion or ClickUp in 2026, the AI features alone do not justify a workspac…